Contact us


Our office hours are 9:00 am to 5:30 pm UK time Monday to Friday. If calling outside these hours, please leave a message with your name and telephone number, and we will get back to you as soon as possible.

Call us on 0845 1300 424 (calls charged at 7 pence per minute plus your phone company’s access charge)
Call from a mobile: 01223 421434
Call from abroad: +44 845 1300 424
Email: info@myonlineclinic.com

Write to us: Igennus Healthcare Nutrition, St John’s Innovation Centre,  Cowley Road, Cambridge, CB4 0WS, United Kingdom.

Press enquiries

We are happy to provide journalists and editors with additional information about MyOnlineCLINIC – just email us or call 01223 421436.

Customer feedback

As part of our commitment to providing a high level of service to all of our customers, we welcome your views on your experience with our services. Please send your suggestions and comments by email. If, however, you have an issue you would like to resolve quickly, please call our customer support team who will be happy to assist.

Your data

We only ever use the personal information you provide to deliver the services you have requested, or for our lawful, disclosed purposes. We will never make your personal details available outside our organisation.

Company details

Igennus Ltd
Registered Office:

St John’s Innovation Centre
Cowley Road
Cambridge
CB4 0WS
United Kingdom

Registered in England No. 4934116
VAT Reg No. GB 831548332